Starting in April 2026, inter-floor noise consultation services will be expanded to include officetels, studio apartments, and multi-family housing. This article outlines the policy changes that eliminate previous blind spots, along with practical solutions for resolving noise issues.
Previously limited to apartments, the service will now expand to include:
- Studio apartments
- Villas (multi-family housing)
- Officetels
This means that inter-floor noise consultation will be available across all types of residential housing.
This policy marks a significant shift, as it effectively eliminates previous blind spots in support coverage.

The Inter-Floor Noise Neighbor Support Service is an official government-operated system designed to resolve noise-related conflicts between residents.
✔ Key Services Provided
- Telephone consultation
- On-site visits
- Noise measurement and field diagnosis
- Psychological counseling support
Most importantly, this service goes beyond simple complaint handling and includes conflict mediation, which is its core strength.
Why Is This Policy Important?
Statistics show that inter-floor noise is a serious social issue:
- Annual consultations: over 30,000 cases
- On-site diagnoses: thousands of cases per year
This confirms that the issue is not just a minor complaint, but a significant social conflict that can escalate into disputes.
Previous Limitations (Before)
There were several limitations in the past:
- Studio apartments and officetels were excluded from support
- Blind spots in policy coverage
- Increased conflicts between neighbors
- Escalation into violence or criminal cases
Improvements (After)
The key changes in this policy expansion include:
- ✔ Available nationwide
- ✔ Includes non-apartment housing (studios, multi-family houses, officetels)
- ✔ Early intervention in conflicts
- ✔ Free consultation and noise measurement
Perspective from the Housing Culture Improvement Research Institute
Inter-floor noise is no longer an issue that individuals should endure on their own.
With this policy expansion, official resolution systems now apply to officetels, studio apartments, and multi-family housing, making it possible to respond effectively across virtually all types of residential environments.